Collaborative Care Algoma has well-established administrative, technical, and physical safeguards and practices in place to protect the confidentiality and security of information in its custody and under its control. For example, all Collaborative Care Algoma employees, volunteers, and service workers are provided education and sign privacy and confidentiality agreements prior to coming into contact with any personal health information. Collaborative Care Algoma maintains physical safeguards, such as facility/premises access controls and “clean desk” practices, in addition to technical safeguards, such as unique user identification for access to electronic systems and security features to protect information transmitted electronically. Collaborative Care Algoma complies with various policies, including those governing workstation use and security; confidential information; retention of recorded information; password protection; faxing procedures; and usage of electronic mail systems. Collaborative Care Algomatakes steps regularly to ensure that staff is aware of these policies. When relying on third parties for services, Collaborative Care Algoma addresses the party’s obligations with respect to confidentiality and security of information in written agreements.

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Please contact Collaborative Care Algoma if you would like to review more detailed information about the Collaborative Care Algoma's practices and safeguards.