At ARCH Hospice we are proud to have a caring team of staff, physicians and volunteers. Our physicians and nursing staff work closely with a team of other professionals and volunteers to care for our residents, 24 hours a day.
Our Care Team is comprised of Registered Nurses (RNs), Registered Practical Nurses (RPNs), Personal Support Workers (PSWs), Physicians, Nurse Practitioners and a Medical Director. Alongside volunteers, our team creates a supportive environment for our residents and their families. We are committed to person-centred care which respects and values the individual’s right to dignity and self-determination when it comes to their end of life experience. Recognizing the importance of self-care and ongoing learning, we participate in annual training and wellness activities that continue to develop our skills.
Our Leadership Teeam oversees various areas including supportive care, grief and bereavement services, administration, fundraising, building maintenance and day-to-day operations. The residence team supports the care the community has come to expect and deserve.
Nicole is a longtime member of the ARCH team - she started as a volunteer at the hospice the first year ARCH opened its doors. Working with staff and volunteers, Nicole oversees finances, office administration and maintenance. You can catch her anywhere from the office to the boiler rooms, staining the building, or even fixing someone's laptop. A true jill-of-all-trades, she is a true master of organization and a calm multitasker. She is responsible for ensuring all internal ARCH operations run smoothly. She is an avid runner and has a love of fishing and traditional archery.
Julie is passionate about people, relationships, and wellness. She is responsible for Operations, along with the help in Fund Development. With the kitchen being the heart of any home, especially at Hospice, Julie works alongside Chef Tom to deliver our meal service program. With our beautiful 10 acres, she works with our volunteers to create a beautiful and calming outdoor space. At ARCH, she appreciates having the opportunity to learn from our residents and to help fulfil their wishes. They leave a lasting impression on her and continue to positively touch her life whether it be listening to their words of wisdom, their favourite quote or simply to remind her to live life to the fullest. Julie loves taking on Bucket Listing Challenges from running a marathon, parasailing, travelling to Costa Rica or cycling 100 km in support of ARCH. She is a proud mom of three beautiful children and enjoys spending time with family and friends in the beautiful scenic north.
Ellie has been an avid long-time volunteer for ARCH, along with other charities such as the CIBC Run for the Cure and Days for Girls. She became a permanent member of the ARCH team at the beginning of 2023. She has more than 25 years of experience in office & and administration, and accounting & and payroll management which perfectly meets the needs of the ARCH office. Her organization and communications skills and perpetual positivity make her an asset to the organization. Ellie is compassionate and family-oriented, and In her spare time she is a crafter, and DIY’er.
Supportive Care Manager
Meet Laura, our Supportive Care Manager. She has almost 20 years of clinical counseling experience with a specialization in addictions, trauma, and loss. Laura also has experience in group facilitation and workplace education and wellness. Her experience coupled with her pure passion for people is what has made her the perfect fit for this role. Laura is a ray of light and believes that joy, laughter, and compassion go a long way for those in some of life’s most trying times. She loves to support our community and has been involved with Soo Sings for Kids for 10 years, you can usually hear her humming or singing a tune in our hallways. Laura has strong family values, in her spare time you can find her spending time with her children, having a fun day with her sisters, or relaxing at her trailer with her partner and dog Lucy.
Fund Development Supervisor
With style, creativity, and commitment to excellence, Katherine plays an important role in Fund Development. Her role at Hospice involves the planning and execution of all ARCH events. From small and intimate gatherings to grand galas, and fundraisers, each event is met with enthusiasm and unique ideas. She has gained valuable expertise working with third-party event organizers who graciously plan fundraisers for ARCH. With a background in Public Relations and Event Management, she has a knack for building and fostering relations with donors, community partners, resident families, and volunteers. You can ask her about fundraising, partnership opportunities, and lotteries. She is passionate about serving the community and values the incredible work that ARCH and her co-workers do. When she’s not planning or organizing, she enjoys spending time with her family and friends.
Katrina De Marco
Referral & Intake Coordinator
Katrina is a hardworking and determined member of the ARCH team. She is passionate about providing exemplary palliative care to the community of Sault Ste. Marie. She has experience with the Acute Care and ICU departments of the Hospital and also taught at Sault College. Katrina joined the ARCH team in 2020 as a Registered Nurse, moving into the Referral & Intake Coordinator role in late 2021. In her free time, she enjoys spending time with her daughters! She likes being outdoors and hanging out with her 2 dogs and cat.
Volunteer & Project Coordinator
Jenna has been at ARCH since her college field placement in 2018. She has developed and implemented the Children's Grief and Bereavement Program, Resident and Caregiver Wellness Program, along with the Staff and Volunteer Wellness Program - to name a few. She is responsible for the recruitment, retention and coordination of the 140 volunteers who serve at Hospice. She has written The ABCs of Death, a book to help our community navigate death and grief with Children. Recently stepping into the role of the Project Coordinator, Jenna is excited to educate and share her creativity, experiences and passion for end of life care, and grief and bereavement supports with our community. In her spare time, Jenna teaches dance, her favourite style is tap. She sometimes even teaches dance classes to our team as part of our wellness program. She has a love for family, friends, and all things nature. She especially adores spending time with her niece and nephew.
Community Engagement Coordinator
Sara is ARCH’s Community Engagement Coordinator, she was born and raised in Sault Ste. Marie is always looking to help better the community. Sara recently joined the team in 2022 and is a friendly and outgoing marketing professional who looks forward to helping with fundraising, community events, and social media. Previously to joining the team Sara had a loved one as a resident and truly knows how much the team at ARCH does to support their residents and resident’s family. In her free time, she enjoys spending time her with friends, family and her adorable puppy Lincoln.
Family Support Facilitator
Jennifer is excited to join the ARCH team as the Family Support Facilitator. An enthusiastic supporter of hospice care, she brings a unique perspective to the role. As a certified Yoga Therapist, Jennifer has in-depth knowledge in how to employ yoga asana (poses), breath exercises, and meditation for many different conditions, including anxiety, depression, and end of life & grief care. Her grounding and nurturing presence is felt by those she interacts with. Jennifer loves to sing and will often be heard singing in the hallways. In her free time, she loves hiking with her partner and dog, and spending time in her garden.
Early Resource Nurse
Aurora comes to ARCH from Alberta and serves as Referral & intake Coordinator, and now is Early Resource Nurse for Collaborative Care Algoma. She graduated with a Bachelor of Science degree in Nursing in 2018 from the University of Alberta. The majority of her nursing experience has been in palliative care, and she holds the Canadian Nurses Association speciality nursing certification in hospice palliative care nursing. She enjoys spending quality time with her husband, family, traveling, walking the three dogs, and spending time outdoors.