At ARCH Hospice we are proud to have a caring team of staff, physicians and volunteers. Our physicians and nursing staff work closely with a team of other professionals and volunteers to care for our residents, 24 hours a day.
Our Care Team is comprised of Registered Nurses (RNs), Registered Practical Nurses (RPNs), Personal Support Workers (PSWs), Physicians, Nurse Practitioners and a Medical Director. Alongside volunteers, our team creates a supportive environment for our residents and their families. We are committed to person-centred care which respects and values the individual’s right to dignity and self-determination when it comes to their end of life experience. Recognizing the importance of self-care and ongoing learning, we participate in annual training and wellness activities that continue to develop our skills.
Our Leadership Teeam oversees various areas including supportive care, grief and bereavement services, administration, fundraising, building maintenance and day-to-day operations. The residence team supports the care the community has come to expect and deserve.
Nicole is a longtime member of the ARCH team - she started as a volunteer at the hospice the first year ARCH opened its doors. Working with staff and volunteers, Nicole oversees finances, office administration and maintenance. You can catch her anywhere from the office to the boiler rooms, staining the building, or even fixing someone's laptop. A true jill-of-all-trades, she is a true master of organization and a calm multitasker. She is responsible for ensuring all internal ARCH operations run smoothly. She is an avid runner and has a love of fishing and traditional archery.
Clinical Care Lead
Kelly joined the ARCH team in 2017 as a Registered Nurse and now serves as the Clinical Care Lead. This role allows her to work alongside the care team to support them and deliver the best possible care to our residents. She graduated with a Bachelor of Science in Nursing in 2013. A majority of her experience stems from working at Sault Area Hospital on a Medical Unit as well as working closely with Palliative/Oncology patients throughout the hospital. Kelly finds great comfort in providing quality, compassionate care through end-of-life to both our residents and families. She enjoys spending quality time with her husband and children as well as her close group of friends.
Manager of Training & Coordination
Julie is passionate about people, relationships, and wellness. She is responsible for the recruitment, retention and coordination of the 140 volunteers who serve at Hospice. With the kitchen being the heart of any home, especially at Hospice, Julie works alongside Chef Tom to deliver our meal service program. With our beautiful 10 acres, she works with our volunteers to create a beautiful and calming outdoor space. At ARCH, she appreciates having the opportunity to learn from our residents and to help fulfil their wishes. They leave a lasting impression on her and continue to positively touch her life whether it be listening to their words of wisdom, their favourite quote or simply to remind her to live life to the fullest. Julie loves taking on Bucket Listing Challenges from running a marathon, parasailing, travelling to Costa Rica or cycling 100 km in support of ARCH. She is a proud mom of three beautiful children and enjoys spending time with family and friends in the beautiful scenic north.
Fund Development Supervisor
With style, creativity, and commitment to excellence, Katherine plays an important role in Fund Development. Her role at Hospice involves the planning and execution of all ARCH events. From small and imitate gatherings to grand galas, and fundraisers, each event is met with enthusiasm and unique ideas. She has gained valuable expertise working with third-party event organizers who graciously plan fundraisers for ARCH. With a background in Public Relations and Event Management, she has a knack for building and fostering relations with donors, community partners, resident families, and volunteers. You can ask her about fundraising, partnership opportunities, and lotteries. She is passionate about serving the community and values the incredible work that ARCH, and her fellow co-workers do. When she’s not planning or organizing, she enjoys spending time with her family and friends and is the proud mom of three lovable golden retrievers.
Family Support Facilitator
Jenna is ARCH’s Family Support Facilitator, she is better known at ARCH for being the Child and Youth Worker on staff. Jenna brings years of training and experience in working with Children and Youth. She has a Counselling Certificate in Trauma, Grief and Loss in Children and is currently working toward her Bachelors of Social Work Degree. Jenna’s role at ARCH includes supporting the emotional needs of residents, and family members, however, the main focus of her role is to support children and youth through their unique grief journey. She uses expressive arts and an emotion-focused framework when working with Children. You can usually find her in our playroom! In her spare time, Jenna teaches dance to all ages, you may even see her dancing in our halls. She has a love for family, friends and all things nature. She especially adores spending time with her niece and nephew.
Community Engagement Coordinator
Sara is ARCH’s Community Engagement Coordinator, she was born and raised in Sault Ste. Marie is always looking to help better the community. Sara recently joined the team in 2022 and is a friendly and outgoing marketing professional who looks forward to helping with fundraising, community events, and social media. Previously to joining the team Sara had a loved one as a resident and truly knows how much the team at ARCH does to support their residents and resident’s family. In her free time, she enjoys spending time her with friends, family and her adorable puppy Lincoln.
Katrina De Marco
Referral & Intake Coordinator
Katrina is a hardworking and determined member of the ARCH team. She is passionate about providing exemplary palliative care to the community of Sault Ste. Marie. She has experience with the Acute Care and ICU departments of the Hospital and also taught at Sault College. Katrina joined the ARCH team in 2020 as a Registered Nurse, moving into the Referral & Intake Coordinator role in late 2021. In her free time, she enjoys spending time with her husband and two daughters! She likes being outdoors and hanging out with her 2 dogs and cat.
Early Resource Nurse Coordinator with Collaborative Care Algoma
Tracy is an Early Resource Nurse with the Collaborative Care Algoma team. She graduated as a Registered Nurse in 1992 and has practised in various areas of healthcare across the continuum: Critical Care, Geriatrics, Palliative Care, Leadership, Process Improvement, and Program Development. Tracy is certified as an Advanced Patient Navigator and is eager to support clients in navigating the complicated healthcare system. Tracy values quality time with her husband and three children. She enjoys travelling, walking, and spending time with friends.
Early Resource Nurse Coordinator with Collaborative Care Algoma
Alisha is an Early Resource Nurse with the Collaborative Care Algoma team. She graduated with a Bachelor of Science degree in Nursing in 2010 and has practised in various areas of healthcare across the continuum: Intensive Care, Emergency, Cardiac Catheterization Lab, Medical/Surgical Units, and Palliative Care. Alisha is certified as an Advanced Patient Navigator and enjoys assisting clients in navigating the complex healthcare system. Alisha enjoys spending time with her husband and two children, valuing quality time together. Outside of work, Alisha enjoys hiking, biking, and camping.